We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When you visit our website, we collect various types of information, such as browser type, IP address, date and time of visit, average time spent on the Site, cookie ID, hyperlinks that you have clicked, and websites you visited before arriving at our Site. We also collect information such as, your name and email address when you contact our Customer Services Team.
When you place an order for goods via one of our Sites as a guest, we collect your name, contact details, order details, and tokenized payment details.
You may also provide us with personal data in other ways, such as if you communicate with us through social media or participate in our promotions.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1) Internal record keeping.
2) We may use the information to improve our products and services.
3) We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
4) From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
The data records acquired are evaluated exclusively for internal statistical purposes and for technical administration of our websites. The data is not passed on to a third party. The anonymised data is stored separately from personal data. On no account is it linked to your personal data. In this way, it is ruled out that it can be used to draw conclusions about a certain person.
ACQUISITION AND STORAGE OF PERSONAL DATA
In the context of the use of our online offers, personal data is acquired and stored only if you provide it to us by e-mail or by using a contact form presented on our websites. The data is deleted as soon as the purpose of its use no longer exists.
In particular, the following data is acquired when you place an order or open a customer account:
- Email address
- If applicable, telephone number
- If an order is placed, payment information such as bank account or credit card number
USE OF PERSONAL DATA
Without particular consent, all personal data is used exclusively to process the services requested. We acquire and store the data as required to provide the contractual services. If we deliver goods to you, we transmit your data to the shipping company commissioned to the extent this is necessary to make delivery. Any further use occurs only if you have agreed to such use. Your payment data is transmitted to the respective payment service provider based on the means of payment you have selected. The payment service provider is responsible for your payment data.
Where data of the user is requested by any competent authority (e.g. for the purpose of prosecution), we will provide information about the user's data to that authority in an individual case.
INFORMATION, AUTHORISATION, BLOCKING AND DELETION
You may at any time request information free of charge about the data we have stored about you. Moreover, the right may exist to have the stored data corrected, blocked or deleted. Where any statutory or contractual obligation to keep the data prevents deletion, the data will be blocked.
We are available to you at all times to provide information about the data stored and for further questions regarding data protection. For this, you may at any time contact us via firstname.lastname@example.org
Personal data is transmitted via the internet consistently using a secure SSL connection and 256-bit SSL encryption. SSL encryption protects personal data against unauthorised access by third parties. SSL (Secure Socket Layer) is a protocol for the encryption of messages transmitted via the internet that provides an especially high level of security of data transmission.
Moreover, technical and organisational measures protect our websites and our other systems against loss, destruction, access, alteration and dissemination to/of data of its users by unauthorised persons. However, despite regular controls, complete protection against all hazards is not possible.
Cookies are used on a regular basis which are deleted from the user's hard disk automatically when the internet browser is closed (so-called session cookies). Other cookies may remain on the user's computer and allow the user to be recognised next time he visits a website (so-called permanent cookies). The user can at any time change the storage of cookies in the settings of his computer's browser. To do this, the setting "Do not accept cookies" needs to be activated. However, a consequence of this may be that a website may no longer be used to the full extent.
Our free newsletter informs you about our updates and the products we offer. If you wish to receive our newsletter, you need to provide us with a valid e-mail address and information that allows us to verify that you are the owner of the e-mail address specified or that the owner agrees to receiving the newsletter. Other data is not acquired. This data will be used exclusively to send the newsletter and will not be passed on to any third party. If you have subscribed to a newsletter, we will use your data provided upon registration to send you a newsletter. Your data will not be passed on to any third party.